Processing Centres for 2024

Before shoebox gifts collected each year can bring hope and joy to children around the world, each one has to be carefully inspected and made ready for international shipment by volunteers just like you. Volunteers serve annually at shoebox processing centres in Australia and New Zealand after National Collection and into December. Whether you’re interested in serving as an individual or with a group of any size, sign up now.

See below for details of this year’s processing centres:

Our online booking system to volunteer is now open. You or your group can register for specific locations, dates and sessions by using the registration link below each of the Processing Centres listed on this page.

Additional sessions will be made available 2 weeks in advance of session times.
Please check back regularly to sign up for additional session times.

New South Wales

LOCATION:
28 Brookhollow Avenue, Norwest (near Norwest Metro station) 📍MAP
DATES:
28 October – End TBC

GENERAL DAYS   YOUTH DAYS

On YOUTH DAYS all volunteers 18 or over must have a current Working With Children Check.

Western Australia

LOCATION:
8 Mumford Place, Balcatta 6021 📍MAP
DATES:
21 October – 30 November

REGISTER

New Zealand

LOCATION:
Narrows Park – 442 Airport Road, Rukuhia, Waikato 3282 📍MAP
DATES:
2 – 10 November

REGISTER

Frequently Asked Questions

For safety purposes, ALL volunteers must be high school age or older.

If under the age of 18, a parent or guardian must be present, unless volunteering as part of a school or organised group.

Only in New South Wales if you are attending on a designated Youth Day. You must also show evidence of clearance at the time of checking in at the Processing Centre.

No Working with Children check is required when volunteering in our Western Australia or New Zealand Processing Centres.

Please see the individual registration event pages for car parking information.

You will be volunteering in a warehouse environment and standing during your processing session. Please wear comfortable clothing and enclosed, comfortable footwear.

Please bring a water bottle and your own food. Please note that food is not available to purchase on site.

Every volunteer in the processing centre plays an important role in ensuring the integrity and successful delivery of the shoebox gifts.

Volunteers form teams responsible for inspecting gifts, working with filler items, scanning labels, organising shoeboxes by age and gender into designated cartons, and heavy lifting.

Due to the fast-paced environment of the warehouse and changing needs, you may be asked to do different tasks during your shift. Not to mention that you will also have a lot of fun!

Thank you for considering serving with us in this way to bring ‘Good News and Great Joy’ to the world’s children.

Inside OCC Processing Centres

What Role Might Be A Fit?

Processing Centre Volunteers

There are a range of jobs to be completed from checking shoeboxes, to packing outer cartons and filling shipping containers. Tasks will be allocated when you check-in, and training will be provided. Please wear comfortable clothing and enclosed footwear, and bring a water bottle and your own food.

Drivers

During the weeks surrounding National Collection, volunteer drivers collect boxes from schools, churches and businesses and drop them into Processing Centres using their own vehicle or hired van.

Container Loaders

Be part of the final link in the Australian and New Zealand shoebox chain, loading and praying over cartons of processed shoeboxes into shipping containers, bound to bring great joy to children around the world.